Terms and Conditions
By submitting payment, payor agrees to the following disclosures of terms and conditions:
ADMINISTRATION PROCESSES-Ordering and Payment
Services will not be scheduled until payment has been received. Once payment has been received, the service will be scheduled on a first-to-pay basis.
Methods of Payment: Payments must be completed by credit card(s) or ACH. A 2.99% processing fee is added to any Credit Card Payments. A team member will reach out via email or text 48 to 72 hours prior to your staging appointment to finalize your appointment and confirm final details.
Your display period is specified on your invoice (60 to 90 days). Displays can be extended for an additional 30 days at 30% of your original purchase price or 60 days for 50% of your original purchase price.
Model Property Brands requires a 7 business day notice for a destage (removal of furniture and decor items). This notice should be submitted through the DESTAGE REQUEST FORM which will be emailed to the payor and can be found on our website at www.modelmyhome.com
There will be a RUSH destage fee at 10% of the Initial Staging Cost, if notice of destage is given less than seven business days before time of service is needed.
If the home is sold, Model Property Brands must remove all items at least 1 day before closing. Two to three reminders will be sent prior to the expiration of your service agreement. If no response is received, an automatic renewal will be charged.
DESIGNER REQUIREMENTS
A walkthrough video and/or photos are required to be sent to us within 24 hours of payment. If photos are not received three business days prior to service, no adjustment will be made to the design in-home if the stage is incomplete, or design is “not ideal.” Video and photos may be texted to 972.733.3435 or emailed to [email protected]
For the safety and efficiency of our team, we do not allow any persons other than our team in the property during the staging appointment. This includes both vacant AND occupied stages. We reserve the right to refuse service if the property is not vacant for all persons.
If the property is not vacant of all persons upon arrival there will be a $500 rescheduling fee. Model My Property will reschedule your service for the first available appointment.
PROPERTY REQUIREMENTS
We require complete access to the property for two days beginning at 8am on the
first day of service through the following day at 6pm. MPB requires a visual lockbox or hidden key to access the property, and DOES NOT HAVE Supra Access.
The property must be clean and complete of all repairs/renovations before we arrive to stage the property.
We must receive property information such as gated entries, narrow hallways, winding stairs, reservable elevators, designated parking, etc. within 24 hours of payment.
Our team must be able to gain access into the property within 15 minutes of arrival. Model Property Brands reserves the right to reschedule the appointment if access is not granted, and a $500 rescheduling fee will be assessed.
CANCELATION POLICY
A 10% fee will apply to all stages canceled after payment is received. If the service is canceled within 5 business days of the scheduled stage, a 50% fee is applied. NO REFUNDS apply if the stage is canceled 2 business days prior to the scheduled stage.
PROPERTY DAMAGE
Payor is liable for damages to, loss or theft of our furniture, art, or accessories. Items are always assessed during a destage for any damage that may have occurred. Any damage found will be documented and a Lost or Damaged (L&D) fee will be charged for replacement or repair. Items staged within properties are not allowed to be used or moved. If the team notices evidence of use during the destage, a fee may be charged.
DAMAGE TO SUBJECT PROPERTY
An inventory and condition form will be filled out, noting any damages to the property prior to staging. We will do our best to notify you within 24 hours of any damages incurred while installing or destaging. Any requests for repairs must be in writing and submitted within 48 hrs of install, or destage. Requests can be emailed to [email protected]
DISPUTE RESOLUTION
In the event of any dispute arising out of or relating to these terms and conditions, your use of our website or services, or any other matter relating to our business, the parties shall first attempt to resolve the dispute through good faith negotiations.
INTELLECTUAL PROPERTY
All content on ModelPropertyBrands.com, including text, images, and designs, is the intellectual property of Model Property Brands and may not be used without permission.
PRIVACY POLICY
Model Property Brands is committed to protecting the privacy of its website users and customers. This privacy policy outlines how we collect, use, and protect personal information.
PERSONAL INFORMATION COLLECTED
We may collect personal information such as name, email address, phone number, and billing information when customers place an order or submit a contact form on our website.
USE OF PERSONAL INFORMATION
We use personal information to provide services to our customers, communicate with them about their orders and inquiries, and improve our website and services.
DISCLOSURE OF PERSONAL INFORMATION
We do not sell or rent personal information to third parties. We may share personal information with our trusted partners or service providers who assist us in providing our services, but only to the extent necessary for them to perform their duties.
PROTECTION OF PERSONAL INFORMATION
We take appropriate measures to protect personal information from unauthorized access, disclosure, or use. However, we cannot guarantee that our security measures will prevent all unauthorized access or use.
COOKIES AND OTHER TRACKING TECHNOLOGIES
We may use cookies and other tracking technologies to enhance user experience on our website, analyze website traffic, and personalize content and ads. Users may disable cookies through their web browser settings.
LINKS TO THIRD PARTY WEBSITES
Our website may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices or content of those websites.
CHILDRENS PRIVACY
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes will be posted on our website and will be effective immediately upon posting.
CONTACT US
If you have any questions or concerns about this privacy policy or how we use personal information, please contact us at (972) 733-3435 or [email protected]
LIMITATIONS OF LIABILITY
To the fullest extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use or inability to use our website or services, or any errors, inaccuracies, or omissions in the content of our website. This includes damages for loss of profits, goodwill, data, or other intangible losses, even if we have been advised of the possibility of such damages. In no event shall our liability to you exceed the total amount paid by you, if any, to us for the services rendered. This limitation of liability shall apply regardless of whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, and even if we have been advised of the possibility of such damages.
GOVERNING LAW
This is a These terms and conditions, and any dispute arising out of or relating to these terms and conditions, your use of our website or services, or any other matter relating to our business, shall be governed by and construed in accordance with the laws of Texas, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these terms and conditions or our business shall be brought exclusively in the courts located in Texas, and each party hereby consents to the jurisdiction and venue of such courts. This governing law clause shall not prevent either party from seeking injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
MODIFICATIONS TO THE TERMS AND CONDITIONS
We reserve the right to modify these terms and conditions at any time, and without notice to you. The current version of the terms and conditions will always be available on our website at www.modelpropertybrands.com. Your continued use of the website after any changes to the terms and conditions have been made indicates your acceptance of those changes. We encourage you to review the terms and conditions regularly to stay informed about any updates or modifications.
Model Property Brands is a subsidiary to Uselton Staging, LLC.
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